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Sheraton Jakarta Soekarno Hatta Airport, Tangerang
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Key details
About the Hotel
Bandara Soekarno Hatta, Tangerang, Id,
Tangerang,
Indonesia,
19110,
Banten
Sheraton Jakarta Soekarno Hatta Airport is strategically located 10 km from Soekarno Hatta Airport. The hotel offers a blend of comfort and convenience, featuring spacious rooms and extensive facilities for leisure and business travelers. Guests can unlock custom benefits through the ALL – Accor Live Limitless loyalty program.
Location
Located in Tangerang, the hotel is convenient for travelers accessing Soekarno Hatta International Airport. A scheduled free airport transfer is available upon request. The property is close to local attractions such as Mangrove Forest and various shopping options.
Rooms
The hotel comprises 225 spacious air-conditioned rooms, designed for comfort and equipped with essential amenities. Each room features a flat-screen TV, minibar, and tea/coffee-making facilities. Selected rooms offer terraces that provide access to jogging tracks and beautiful lake views.
Eat & Drink
Sheraton Jakarta boasts four dining venues, including Linjani Restaurant, which serves an extensive buffet of international and Indonesian cuisine. Guests can also enjoy drinks and light snacks at the Maxis Lounge and the poolside snack bar. Sambal Tapas Outdoor Bar & Lounge offers serene lake views and daily entertainment.
Leisure & Business
The hotel provides various recreational amenities, including three outdoor swimming pools, two spa tubs, and a health club. Guests can indulge in spa treatments or relax in the sauna. The on-site business center and meeting room facilities cater to corporate needs, while concierge services assist with day trips and transportation.
View all
Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Spacious Comfort
The standard king room was incredibly spacious and perfect for relaxing after a long day.view full review
Powerful Showers
The shower had excellent pressure, providing a refreshing experience that I looked forward to each day.view full review
Delicious Breakfast
Breakfast offered a wide range of choices, making it easy to find something delicious to start the day.view full review
Invigorating Swim
The pool was a great place to unwind; the water temperature was perfect for a relaxing swim.view full review
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Lift
ATM/Cash machine
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Key access
Sports & Fitness
Fitness centre
Golf course
Guest Parking
Electric kettle
Services
Free airport shuttle
Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Welcome drink
Happy hour
Dining
In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Dinner
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Children's buffet
Children's pool
Spa & Leisure
Plunge pool
Beach umbrellas
Sun loungers
Sun terrace
Garden area
BBQ facilities
Pool with view
Room features
Air conditioning
Soundproofed rooms
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
Bandara Soekarno Hatta, Tangerang, Id,
Tangerang,
Indonesia,
19110,
Banten
Map view
Bandara Soekarno Hatta, Tangerang, Id,
Tangerang,
Indonesia,
19110,
Banten
City landmarks
Golf Course
Cengkareng Golf Club
2.0
km
Masjid Jami' Al Hasaini
860 m
Masjid Agung Al
960 m
Soewarna Business Park
1.2
km
Shopping Area
Airport Hub
1.8
km
Mosque
Zona nyender masjid al huda
1.4
km
Amusement Park
Palm Bay Water Park
3.9
km
Moschea
1.5
km
Masjid Jami' Da'arus Sa'adah
1.6
km
Pajang
Patung Soekarno-Hatta
2.4
km
Masjid
1.9
km
Mosque
Masjid Jami Al Barkah
1.9
km
Mosque
Masjid Jami' Babussalam
1.9
km
Soekarno-Hatta Statue
1.9
km
Kp. Kresek Asin
Wisata Galian Pasir Kresek Asin
2.1
km
Mosque
Masjid Nurul Iman
2.1
km
Masjid Sofatul Ummah
2.1
km
Mosque
Masjid ar-rohman
2.2
km
Mosque
Masjid Jami Hitabe Assalam
2.2
km
Pasar Modern
2.2
km
Musholah Al-Ikhlas
2.3
km
Pasar Rawa Lele
2.3
km
Masjid Baitul Khoir
2.7
km
Mesjid Angkasa Pura 2
2.7
km
Mosque
Mesjid angkasa pura II
2.7
km
Mosque
Masjid Baitussalam
2.7
km
SHIA railway
3.0
km
Masjid Jami' Khairul Bariyyah
2.8
km
Mosque
Masjid Jami' Almarhumah
2.9
km
zeropromosi.com
2.9
km
Nearby
Golf Course
Cengkareng Golf Club
470 m
Restaurants
Maxis Lounge
70 m
Jl. Tol Prof. Dr. Ir. Sedyatmo
Reviews and Ratings
Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
Convenient Location
Excellent Service
Unpleasant Odors
Mosquito Issue
7.4/10
Very good
Rooms
6.3
Location
8.3
Service
8.7
Dining
7.1
Guest reviews
7.4/10
based on 10 reviews
3.5/5
based on 878 reviews
9.0
9.0/10based on 346 reviews
#32 of 152 hotels in Tangerang based on Tripadvisor
Lloyd
United States,
June
2024
7.4/10
I had a mixed experience at this hotel. While the rooms were spacious and connected, unfortunately, they were let down by a strong mildew smell in the newly painted section. However, the service was exemplary, with friendly staff throughout my stay, including a kind room upgrade to a balcony overlooking the pool.
Rooms
6.0
The rooms were big and connected, but the strong mildew smell in the newly painted section was a real letdown. I had to swap rooms to get a more pleasant stay.
Service
9.0
From the shuttle driver to the check-out, the service was impeccable. All staff members had a smiling and friendly approach, making my experience very enjoyable. The upgrade to a balcony room was a lovely surprise.
Location
8.0
The hotel's proximity to the airport was convenient, and the free shuttle service was a great perk. The beautiful grounds added to the charm of the location, but I did feel that more attention could be given to guest care.
Dining
7.0
While the grilled seafood was delightful, I found the dining options limited for my tastes. The prices were a bit on the expensive side, so I would have preferred more variety or a better restocking system for the existing choices.
Facilities
7.0
The facilities were decent overall, but there were areas that needed improvement. The hotel has potential, but some aspects require better maintenance to enhance the guest experience.
John
United States,
April
2024
8.2/10
I had a mixed experience at this hotel. The rooms, although clean and comfortable, felt a bit dated and could use some modernizing. The service, however, was excellent with staff being very pleasant and helpful. The location, being extremely close to the airport, was ideal for my short stay, but the presence of mosquitoes was a drawback. The dining options were great with an excellent selection to choose from.
Rooms
7.0
The rooms are clean and comfortable but need modernizing.
Service
9.0
The service was excellent, with very pleasant and helpful staff.
Location
8.0
The location is ideal, being extremely close to the airport.
Dining
9.0
The dining experience was excellent with a great selection available.
Facilities
8.0
The hotel offers a variety of facilities to enhance your stay.
James
United States,
February
2024
7.0/10
I had a mixed experience at this hotel. While the rooms in the separate wings need some minor renovation and were smelly/moldy with an ancient fitout, the service was top-notch, with staff going out of their way to assist us and even driving the shuttle to the airport at 04:30 in the morning. The location, though secluded and impressive, offered a relaxing environment close to the airport. The dining experience, although above average with a large variety, was overshadowed by insects around the food, which was disappointing.
Rooms
5.0
The rooms in the separate wings need some minor renovation and were smelly/moldy with an ancient fitout.
Service
9.0
The service was exceptional, with staff being extremely helpful and accommodating.
Location
8.0
The location provided a secluded and relaxing feel close to the airport, which was ideal for our needs.
Dining
6.0
The dining experience, although with a large variety, had insects all around the food, which was off-putting.
Facilities
7.0
The hotel facilities were decent overall, but some areas need improvement.
Christopher
United States,
February
2024
7.8/10
Despite the rooms being in separate wings far from the lobby and having a strong paint smell, my stay at the hotel was still enjoyable with great service. The rooms were unfortunately full of mosquitos, which was a downside. The level of service from the staff, however, was faultless, helpful, and friendly, making my experience pleasant overall.
Rooms
7.0
I stayed in one of the recently painted rooms, which had a strong smell but was still comfortable. Unfortunately, the room was plagued by mosquitos.
Service
9.0
From the shuttle driver to the front desk staff, everyone was incredibly pleasant and helpful. Their service was faultless and friendly, reminiscent of a professional crisis management team.
Location
8.0
The hotel is conveniently close to the airport, which is great for travelers needing quick access to catch a flight. However, the presence of mosquitos was a notable downside during my stay.
Dining
7.0
The dining experience was above average, but the price for certain menu items was a bit on the higher side. The organic section provided a unique touch to the meals.
Facilities
8.0
The hotel offers a variety of facilities such as room service, car hire, dry cleaning, and valet parking. However, the strong paint smell in the rooms was a detractor from an otherwise well-equipped establishment.
John
United Kingdom,
December
2023
7.8/10
The hotel provides great value for money with spacious rooms in excellent condition, despite some unpleasant odors and mosquitoes. The proximity to the airport is a bonus for early flights, although the room could use improvement in terms of smells and pests.
Rooms
7.0
I found the room spacious and in much better condition than other stays, although there were some unpleasant odors and mosquitoes.
Service
9.0
The staff went out of their way to return our lost jacket and provided shuttle service early in the morning. The service through the room phone was convenient.
Location
8.0
The hotel's location near the airport is ideal for early morning flights, making it convenient for travelers in need of quick access to the airport facilities.
Dining
8.0
The dining options were good, especially being close to the airport. The pricing was reasonable, offering a decent variety of choices.
Facilities
7.0
The facilities were adequate and convenient for a short stay near the airport. Some improvements could be made to address the issues with odors and mosquitoes in the rooms.
Convenient Location
Unpleasant Odors
Anna
United Kingdom,
November
2023
7.2/10
The hotel was decent despite some room issues like mosquitoes and mildew smell. Service was good overall but had some shortcomings with bag handling. Convenient location for airport access and efficient shuttle service. Dining options were average with a variety of choices. The facilities were well-maintained.
Rooms
6.0
Despite the annoyances with mosquitoes and mildew smell, the room was comfortable once swapped.
Service
7.0
The service was good overall, but had issues with bag handling.
Location
8.0
Convenient location for airport access with efficient shuttle service.
Dining
7.0
The dining options were average with a good selection available.
Facilities
8.0
The facilities were well-maintained.
Anthony
United Kingdom,
September
2023
7.8/10
The hotel offers a spacious and clean room with a patio/balcony overlooking the mini lake, but it does have a musty smell at times. The service was friendly overall, with a special gesture of a Birthday Cake. The location is ideal for travelers with its free shuttle service to the airport. The dining experience is delicious, although slightly pricey. The facilities are well-maintained but starting to become outdated.
Rooms
7.0
The room was spacious and clean with a patio/balcony overlooking the mini lake, but had a humid, musty smell at times.
Service
8.0
The service was friendly overall, with a special gesture of a Birthday Cake.
Location
9.0
The location is perfect for travelers with its free shuttle service to the airport.
Dining
8.0
The dining experience is delicious, although slightly expensive.
Facilities
7.0
The facilities are well-maintained but starting to become outdated.
Friendly staff
Musty smell
Edward
United Kingdom,
August
2023
8.6/10
The hotel offers lovely and large rooms with connecting options, though somewhat outdated in the bathrooms. The spacious layout and normal-sized fridge in the kitchen were appreciated. The service was exceptional with a professional and friendly staff, providing access to various amenities like the pool, spa, and massages. The location, just 15 minutes from the international airport, is excellent for those needing proximity to catch an early flight. The dining experience was varied and delicious, catering to different tastes. Overall, a mix of positives and negatives that make for a comfortable stay.
Rooms
8.0
The rooms were lovely and large, with some outdated features, especially in the bathrooms.
Service
9.0
The service was top-notch, with a very professional and friendly staff who provided access to a range of amenities.
Location
9.0
The hotel's location, just 15 minutes away from the international airport, is excellent for those needing proximity for early flights.
Dining
8.0
The dining experience was varied and delicious, catering to different tastes.
Facilities
9.0
The hotel provided various facilities including a pool, spa, and massages.
Brad
United States,
August
2023
7.4/10
My stay at the hotel was a mix of positives and negatives. The rooms, although old-smelling and in need of refurbishing, were pleasant. The hotel's proximity to Soekarno Hatta airport was convenient, but the toilet flush needed repairing several times. The service was exceptional, with lovely staff who surprised me with a Birthday Cake. The location, although excellent for airport access, created a secluded feel away from the busy road and airport. The dining experience was a letdown considering the high prices, but the Indonesian traditional food was delicious. Overall, the facilities were satisfactory but seriously need a refurbishment.
Rooms
7.0
The rooms were pleasant, although in need of refurbishing and old-smelling.
Service
9.0
The service was excellent, with lovely staff and great access to pool, spa, and massages.
Location
8.0
The location was excellent for its proximity to the airport and value for money, despite the busy surroundings.
Dining
6.0
The dining experience, while beautiful, was a big letdown considering the prices. However, the Indonesian dishes were delicious.
Facilities
7.0
The facilities were satisfactory but seriously need a refurbishment.
Peter
United Kingdom,
June
2023
6.4/10
The hotel room I stayed in was as old as it gets, incredibly damp, smelly, and had wet sheets. It felt like I only got about a tenth of the value of what I paid for it. However, after switching to a non-smoking room, the experience improved slightly.
Rooms
5.0
The room I initially had was extremely disappointing, but the non-smoking room was a little better.
Service
9.0
The staff were incredibly helpful and went out of their way to meet our needs, which I truly appreciated.
Location
9.0
The hotel's proximity to the airport was excellent and made it a convenient choice for my early morning flight. It saved me from dealing with traffic hassles.
Dining
5.0
The dining experience was very average, and the restaurant did not meet my expectations for an expensive venue.
Facilities
6.0
The hotel had the necessary facilities, but nothing outstanding that stood out during my stay.
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