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Sheraton Jakarta Soekarno Hatta Airport Hotel Tangerang, Tangerang
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Key details
About the Hotel
Bandara Soekarno Hatta, Tangerang, Id,
Tangerang,
Indonesia,
19110,
Banten
Sheraton Jakarta Soekarno Hatta Airport is strategically located just 6 miles from Soekarno Hatta International Airport, making it an ideal choice for travelers. Guests can enjoy access to loyalty benefits with the ALL – Accor Live Limitless program. The hotel features landscaped gardens and scenic views, enhancing the stay experience. It also offers a mix of modern amenities and local culture that cater to international tourists.
Location
The hotel's proximity to Soekarno Hatta International Airport allows for easy access with scheduled free airport transfers available upon request. Nearby attractions include Al-AZhom Mosque and Mangrove Forest, enhancing the cultural experience. Guests can arrange day trips at the tour desk or explore local shopping locations conveniently.
Rooms
The hotel has 225 spacious air-conditioned rooms offering views of landscaped gardens or a serene lake. Each room includes a flat-screen TV, electric kettle, and minibar for guest convenience. Some accommodations provide private terraces with direct access to jogging tracks. Private bathrooms are equipped with soaking bathtubs and complimentary toiletries.
Eat & Drink
Sheraton Jakarta offers four dining options, including Linjani Restaurant, which features extensive buffet spreads of international and Indonesian cuisine. Maxis Lounge provides drinks in a relaxed setting, while Sambal Tapas Outdoor Bar & Lounge offers lake views and entertainment options. A poolside snack bar ensures convenient refreshments during leisure time.
Leisure & Business
The hotel includes recreational amenities such as three outdoor swimming pools, two spa tubs, a health club, and a full-service spa that provides various treatments. Business travelers can utilize meeting rooms, a business center, and express check-in services. Other leisure options include a children's playground and a sauna for relaxation.
View all
Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Comfy and Cozy!
The standard king room was beautifully designed and provided every comfort we needed for a relaxing stay, making it feel like a home away from home.view full review
Refreshing Pool!
I enjoyed a delightful swim in the pool before dinner; the temperature was absolutely perfect for unwinding after a day of exploring.view full review
Delicious Breakfast!
Breakfast offered a wide variety of choices, ensuring that everyone could find something delicious to start their day right.view full review
Powerful Shower!
The shower in our room provided an excellent pressure, making for a refreshing experience each morning.view full review
General
No smoking on site
Wi-Fi
Paid parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Baggage storage
Elevator
ATM/Cash machine
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Key access
Sports & Fitness
Fitness center
Golf course
Guest Parking
Electric kettle
Services
Free airport shuttle
Valet parking
Room service
Housekeeping
Car rental
Laundry
Dry cleaning
Welcome drink
Happy hour
Dining
In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Dinner
Special diet menus
Business
Business center
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cribs
Children's buffet
Children's pool
Spa & Leisure
Plunge pool
Beach umbrellas
Sun loungers
Sun terrace
Garden area
BBQ facilities
Pool with view
Room features
Air conditioning
Soundproofed rooms
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
Bandara Soekarno Hatta, Tangerang, Id,
Tangerang,
Indonesia,
19110,
Banten
Map view
Bandara Soekarno Hatta, Tangerang, Id,
Tangerang,
Indonesia,
19110,
Banten
City landmarks
Golf Course
Cengkareng Golf Club
1.2
mi
Masjid Jami' Al Hasaini
2900 ft
Masjid Agung Al
3200 ft
Soewarna Business Park
3800 ft
Shopping Area
Airport Hub
1.1
mi
Mosque
Zona nyender masjid al huda
4600 ft
Amusement Park
Palm Bay Water Park
2.4
mi
Moschea
5000 ft
Masjid Jami' Da'arus Sa'adah
5200 ft
Pajang
Patung Soekarno-Hatta
1.5
mi
Masjid
1.1
mi
Mosque
Masjid Jami Al Barkah
1.2
mi
Mosque
Masjid Jami' Babussalam
1.2
mi
Soekarno-Hatta Statue
1.2
mi
Kp. Kresek Asin
Wisata Galian Pasir Kresek Asin
1.3
mi
Mosque
Masjid Nurul Iman
1.3
mi
Masjid Sofatul Ummah
1.3
mi
Mosque
Masjid ar-rohman
1.4
mi
Mosque
Masjid Jami Hitabe Assalam
1.4
mi
Pasar Modern
1.4
mi
Musholah Al-Ikhlas
1.4
mi
Pasar Rawa Lele
1.4
mi
Masjid Baitul Khoir
1.7
mi
Mesjid Angkasa Pura 2
1.7
mi
Mosque
Mesjid angkasa pura II
1.7
mi
Mosque
Masjid Baitussalam
1.7
mi
SHIA railway
1.9
mi
Masjid Jami' Khairul Bariyyah
1.8
mi
Mosque
Masjid Jami' Almarhumah
1.8
mi
zeropromosi.com
1.8
mi
Nearby
Golf Course
Cengkareng Golf Club
1600 ft
Restaurants
Maxis Lounge
300 ft
Jl. Tol Prof. Dr. Ir. Sedyatmo
Reviews and Ratings
Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
Convenient Location
Excellent Service
Unpleasant Odors
Mosquito Issue
7.4/10
Very good
Rooms
6.3
Location
8.3
Service
8.7
Dining
7.1
Guest reviews
7.4/10
based on 10 review
3.5/5
based on 878 review
9.0
9.0/10based on 330 review
#32 of 152 hotels in Tangerang based on Tripadvisor
Lloyd
United States of America,
June
2024
7.4/10
I had a mixed experience at this hotel. While the rooms were spacious and connected, unfortunately, they were let down by a strong mildew smell in the newly painted section. However, the service was exemplary, with friendly staff throughout my stay, including a kind room upgrade to a balcony overlooking the pool.
Rooms
6.0
The rooms were big and connected, but the strong mildew smell in the newly painted section was a real letdown. I had to swap rooms to get a more pleasant stay.
Service
9.0
From the shuttle driver to the check-out, the service was impeccable. All staff members had a smiling and friendly approach, making my experience very enjoyable. The upgrade to a balcony room was a lovely surprise.
Location
8.0
The hotel's proximity to the airport was convenient, and the free shuttle service was a great perk. The beautiful grounds added to the charm of the location, but I did feel that more attention could be given to guest care.
Dining
7.0
While the grilled seafood was delightful, I found the dining options limited for my tastes. The prices were a bit on the expensive side, so I would have preferred more variety or a better restocking system for the existing choices.
Facilities
7.0
The facilities were decent overall, but there were areas that needed improvement. The hotel has potential, but some aspects require better maintenance to enhance the guest experience.
John
United States of America,
April
2024
8.2/10
I had a mixed experience at this hotel. The rooms, although clean and comfortable, felt a bit dated and could use some modernizing. The service, however, was excellent with staff being very pleasant and helpful. The location, being extremely close to the airport, was ideal for my short stay, but the presence of mosquitoes was a drawback. The dining options were great with an excellent selection to choose from.
Rooms
7.0
The rooms are clean and comfortable but need modernizing.
Service
9.0
The service was excellent, with very pleasant and helpful staff.
Location
8.0
The location is ideal, being extremely close to the airport.
Dining
9.0
The dining experience was excellent with a great selection available.
Facilities
8.0
The hotel offers a variety of facilities to enhance your stay.
James
United States of America,
February
2024
7.0/10
I had a mixed experience at this hotel. While the rooms in the separate wings need some minor renovation and were smelly/moldy with an ancient fitout, the service was top-notch, with staff going out of their way to assist us and even driving the shuttle to the airport at 04:30 in the morning. The location, though secluded and impressive, offered a relaxing environment close to the airport. The dining experience, although above average with a large variety, was overshadowed by insects around the food, which was disappointing.
Rooms
5.0
The rooms in the separate wings need some minor renovation and were smelly/moldy with an ancient fitout.
Service
9.0
The service was exceptional, with staff being extremely helpful and accommodating.
Location
8.0
The location provided a secluded and relaxing feel close to the airport, which was ideal for our needs.
Dining
6.0
The dining experience, although with a large variety, had insects all around the food, which was off-putting.
Facilities
7.0
The hotel facilities were decent overall, but some areas need improvement.
Christopher
United States of America,
February
2024
7.8/10
Despite the rooms being in separate wings far from the lobby and having a strong paint smell, my stay at the hotel was still enjoyable with great service. The rooms were unfortunately full of mosquitos, which was a downside. The level of service from the staff, however, was faultless, helpful, and friendly, making my experience pleasant overall.
Rooms
7.0
I stayed in one of the recently painted rooms, which had a strong smell but was still comfortable. Unfortunately, the room was plagued by mosquitos.
Service
9.0
From the shuttle driver to the front desk staff, everyone was incredibly pleasant and helpful. Their service was faultless and friendly, reminiscent of a professional crisis management team.
Location
8.0
The hotel is conveniently close to the airport, which is great for travelers needing quick access to catch a flight. However, the presence of mosquitos was a notable downside during my stay.
Dining
7.0
The dining experience was above average, but the price for certain menu items was a bit on the higher side. The organic section provided a unique touch to the meals.
Facilities
8.0
The hotel offers a variety of facilities such as room service, car hire, dry cleaning, and valet parking. However, the strong paint smell in the rooms was a detractor from an otherwise well-equipped establishment.
John
United Kingdom,
December
2023
7.8/10
The hotel provides great value for money with spacious rooms in excellent condition, despite some unpleasant odors and mosquitoes. The proximity to the airport is a bonus for early flights, although the room could use improvement in terms of smells and pests.
Rooms
7.0
I found the room spacious and in much better condition than other stays, although there were some unpleasant odors and mosquitoes.
Service
9.0
The staff went out of their way to return our lost jacket and provided shuttle service early in the morning. The service through the room phone was convenient.
Location
8.0
The hotel's location near the airport is ideal for early morning flights, making it convenient for travelers in need of quick access to the airport facilities.
Dining
8.0
The dining options were good, especially being close to the airport. The pricing was reasonable, offering a decent variety of choices.
Facilities
7.0
The facilities were adequate and convenient for a short stay near the airport. Some improvements could be made to address the issues with odors and mosquitoes in the rooms.
Convenient Location
Unpleasant Odors
Anna
United Kingdom,
November
2023
7.2/10
The hotel was decent despite some room issues like mosquitoes and mildew smell. Service was good overall but had some shortcomings with bag handling. Convenient location for airport access and efficient shuttle service. Dining options were average with a variety of choices. The facilities were well-maintained.
Rooms
6.0
Despite the annoyances with mosquitoes and mildew smell, the room was comfortable once swapped.
Service
7.0
The service was good overall, but had issues with bag handling.
Location
8.0
Convenient location for airport access with efficient shuttle service.
Dining
7.0
The dining options were average with a good selection available.
Facilities
8.0
The facilities were well-maintained.
Anthony
United Kingdom,
September
2023
7.8/10
The hotel offers a spacious and clean room with a patio/balcony overlooking the mini lake, but it does have a musty smell at times. The service was friendly overall, with a special gesture of a Birthday Cake. The location is ideal for travelers with its free shuttle service to the airport. The dining experience is delicious, although slightly pricey. The facilities are well-maintained but starting to become outdated.
Rooms
7.0
The room was spacious and clean with a patio/balcony overlooking the mini lake, but had a humid, musty smell at times.
Service
8.0
The service was friendly overall, with a special gesture of a Birthday Cake.
Location
9.0
The location is perfect for travelers with its free shuttle service to the airport.
Dining
8.0
The dining experience is delicious, although slightly expensive.
Facilities
7.0
The facilities are well-maintained but starting to become outdated.
Friendly staff
Musty smell
Edward
United Kingdom,
August
2023
8.6/10
The hotel offers lovely and large rooms with connecting options, though somewhat outdated in the bathrooms. The spacious layout and normal-sized fridge in the kitchen were appreciated. The service was exceptional with a professional and friendly staff, providing access to various amenities like the pool, spa, and massages. The location, just 15 minutes from the international airport, is excellent for those needing proximity to catch an early flight. The dining experience was varied and delicious, catering to different tastes. Overall, a mix of positives and negatives that make for a comfortable stay.
Rooms
8.0
The rooms were lovely and large, with some outdated features, especially in the bathrooms.
Service
9.0
The service was top-notch, with a very professional and friendly staff who provided access to a range of amenities.
Location
9.0
The hotel's location, just 15 minutes away from the international airport, is excellent for those needing proximity for early flights.
Dining
8.0
The dining experience was varied and delicious, catering to different tastes.
Facilities
9.0
The hotel provided various facilities including a pool, spa, and massages.
Brad
United States of America,
August
2023
7.4/10
My stay at the hotel was a mix of positives and negatives. The rooms, although old-smelling and in need of refurbishing, were pleasant. The hotel's proximity to Soekarno Hatta airport was convenient, but the toilet flush needed repairing several times. The service was exceptional, with lovely staff who surprised me with a Birthday Cake. The location, although excellent for airport access, created a secluded feel away from the busy road and airport. The dining experience was a letdown considering the high prices, but the Indonesian traditional food was delicious. Overall, the facilities were satisfactory but seriously need a refurbishment.
Rooms
7.0
The rooms were pleasant, although in need of refurbishing and old-smelling.
Service
9.0
The service was excellent, with lovely staff and great access to pool, spa, and massages.
Location
8.0
The location was excellent for its proximity to the airport and value for money, despite the busy surroundings.
Dining
6.0
The dining experience, while beautiful, was a big letdown considering the prices. However, the Indonesian dishes were delicious.
Facilities
7.0
The facilities were satisfactory but seriously need a refurbishment.
Peter
United Kingdom,
June
2023
6.4/10
The hotel room I stayed in was as old as it gets, incredibly damp, smelly, and had wet sheets. It felt like I only got about a tenth of the value of what I paid for it. However, after switching to a non-smoking room, the experience improved slightly.
Rooms
5.0
The room I initially had was extremely disappointing, but the non-smoking room was a little better.
Service
9.0
The staff were incredibly helpful and went out of their way to meet our needs, which I truly appreciated.
Location
9.0
The hotel's proximity to the airport was excellent and made it a convenient choice for my early morning flight. It saved me from dealing with traffic hassles.
Dining
5.0
The dining experience was very average, and the restaurant did not meet my expectations for an expensive venue.
Facilities
6.0
The hotel had the necessary facilities, but nothing outstanding that stood out during my stay.
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